Har 5 stk flybilletter til Malaga, hvor jeg får nedenstående mail.
Men hvad tænker I? Er det for risky at få pointene, hvis nu de går bankerot? Jeg aner intet om deres økonomi, men jo næppe det første cheap selskab i problemer, selv uden corona... Er det en no-brainer blot at bede om pengene retur?
Alle svar velkomne, men selvfølgelig helst dem der viser blot en flig af indsigt i flybranchen/refunderingsvilkår/forsikringer osv.
Mail fra flybillet.dk:
Important information about your Norwegian booking TLDW9P
We’re sorry to inform you that your flight has been cancelled due to the impact of Covid-19, and we are working hard to ensure we offer solutions to assist you rearrange your plans.
We’re offering the option for you to convert your ticket to travel credit in CashPoints, with an extra 20% on top of the value of your ticket. CashPoints is Norwegian’s digital currency and is just like cash. You can plan your next trip to any of our hundreds of destinations, with no blackout dates or minimum spend. Conditions apply, read more
Claim CashPoints + 20% extra
If you purchased a Flex or PremiumFlex ticket, or you simply want to claim a refund, you can also cancel your booking and submit a claim for reimbursement online here.
Rebooking your flight to a later date is also an option, but please note that this must be done no later than 5 days prior to your original departure date. You can rebook through My Travels, and if you experience any difficulties you can call our Customer Support Centre.
Please keep in mind that we will maintain a limited schedule on some routes until commercial air traffic returns to normal.