Hjælp min konto er spærret på Stars

#1| 0

Hej Pokernettere.
Er dette normalt?

Hello Finn, A routine review has identified that you have a close relation to the player listed below:
Albin-Hund
Note that, as stated in our terms of service, PokerStars only permits one account per player.
At this time we require you to address the following:
1) Please provide a clear explanation of the nature of your relationship to the above player
2) Please provide the following document at your earliest convenience for verification purposes: - A copy of the front and back of your government issued photo ID (such as a Driving license, Passport, Country card) Please scan or take a clear photo of the requested documentation and send to us via email to:[email protected]
Or by Fax to: Attn: PokerStars Verification TeamUser ID: **Please include your user ID on each fax page**00 800 765 37782 (Toll free for UK, Italy and France)1 800 631 9050 (Toll free for Canada) +44 1624 630899 (All other countries)
At this time we have taken the decision to close your account pending satisfactory resolution of this case.
Your cooperation is greatly appreciated.
Regards, Daniel B.
PokerStars Verifications and Security Department
PokerStars will NEVER ask you to confirm your login credentials or password via email, phone or chat facility or in any way. We do not advise giving your login information to anyone under any circumstances.

18-05-2011 14:23 #2| 0

Har du rent mel i posen forklarer du vel bare tingene til PokerStars.. spiller du på delt netværk eller noget?

18-05-2011 14:23 #3| 0

Det er vidst bare et rutinetjek. Har selv været ude for det, og sendte det ind de bad om, og min konto var åben dagen efter igen.

18-05-2011 14:24 #4| 0

yes, meget normalt, har du ren mel i posen, har du intet at bekymre dig om, det tager nok et par dage efter du har svaret og sendt de informationer ind.

Har du derimod lavet noget fusk eller noget i den stil, så ser det nok sort ud for de penge der står på din konto.

18-05-2011 14:30 #5| 0

Det er ikke normalt at hedde Finn, nej.

18-05-2011 14:31 #6| 0

Jeg har helt rent mel i posen :o)

Min konto står i 0$

Jeg kender ikke Albin-Hund.

Spiller nogle gange fra en ulåst trådløs forbindelse(naboen måske), hvis mit eget går ned.

vh
Finn

18-05-2011 22:46 #7| 0

Bare for en ordens skyld......... ;o)

Hello Finn, Thank you for your email.
We received and verified your ID, therefore your account has been fully reinstated. You should now be able to carry out real money transactions without further impediments.
Should you require further assistance, please do not hesitate to contact us. Regards, DavidePokerStars Verification Team

19-05-2011 18:33 #8| 0

mig og ven spiller sgu tit fra samme ip hos mig eller ham men aldrig været et problem.. men vi skrev og spurgte og de sagde at så længe der var 45 spillere eller mere gjorde det ingenting og vi sku selvf. ikk spille blødt mod hinanden når vi kom på samme bord hvis det var tilfældet

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