carbon poker withdrawel

hejsa har har haft en pending withdrawel på en uge nu, ville høre om andre havde oplevet samme problem fornyligt, og om jeg skulle være nervøs ?

skrev til deres live support og fik dette svar:

CS Cathy: Hello! How may I assist you?
x: hi i have a pendng withdrawel, for week, is there a problem ?
CS Cathy: Please kindly hold on a moment while I access your records.
CS Cathy: We sincerely apologize for the delay in processing your withdrawal request. Regrettably, some withdrawals made over last week have been delayed for a few days more than expected.
x: ok, when can expect to get em ?
CS Cathy: But I can assure you that you will receive your funds accordingly
CS Cathy: I
CS Cathy: *Honestly, I cannot give you exact date
CS Cathy: Rest assured that you will be notified via email once your transaction has been processed.
x: ok ty
CS Cathy: Thank you for your patience and understanding
CS Cathy: Do you have any other questions that I can help you with?
x: nope have good day
CS Cathy: You too!
CS Cathy: Please do not hesitate to contact us if you have any further enquiries.
CS Cathy: Have a Nice Day!
CS Cathy: Good Bye!




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Der er desværre en lang kø på Merge netværket i øjeblikket. Det samme sker på Nordica, som der var en tråd om i sidste uge.

Dine penge er sikre - ingen problemer der og de skal nok også processe det cashout. Det tager desværre bare lidt tid.

/Mikael

super tak for svaret DTM, havde ikke lige set den anden tråd.

Hej Donharald,

Har du fået dine penge endnu? Hvor lang tid gik der?
Jeg venter på withdrawal fra PokerNordica. Mangler pengene, så vil gerne vide hvor lang tid jeg skal forvente at det tager :)

/Jan