Betsafe har markedets bedste support!
Nok er mit Engelske ikke knivskarpt, men hvad fanden sker der :S
Polish Support: Hello, how may I help you?
HERO : Hey
HERO: Can you tell me, is there any place at the site i can see my PPS?
HERO: Is there only the cashisking site who is only updated once at day
Polish Support: Please hold one moment
Polish Support: You have at the moment xxx PP.
HERO: Okay but
HERO : my question was
Polish Support: You can ask about it on our live chat.
HERO: I can't see it online :(
HERO: And
HERO: one more
HERO : can you tell me my total rake?
Polish Support: I'm affriad you will need to send this question to [email protected].
HERO: No no no
HERO: YEsterday
HERO: you told me it
HERO: PLz
Polish Support: Please hold one moment
HERO: TY
Henrik: Hi HERO
HERO: Hi
Henrik: What was your question. The cashback is only updated once every day
HERO : Not that question
Henrik: Did you have another question also?
HERO: Ya
HERO : How much i've raked?
Henrik: What was your question again?
HERO : Wtf
Henrik: I'm afraid we can't see your total rake
HERO : Wtf
HERO : Yesterday you told me it
HERO : You, Polish support and one more, cant remember the name
Henrik: And I have allready forward this question to our pokercrew.
HERO : One swedish guy
Henrik: It was me
HERO : Not that Question
Henrik: Ok.
HERO : Another swedish guy
Henrik: ok maybe Oscar then
HERO : Ya
HERO : it was him
HERO : He told me my raked so far, and i'm sure you did it to
Henrik: ahh ok..
Henrik: I just understood wrong...one moment
HERO : Okay cool..
Henrik: xx PP
HERO : WTF
HERO : Seriously
HERO : Plz stop it
Henrik: What is your problem?
HERO : PPs is not rake
HERO : I just ask how much i've raked for
Henrik: you have raked xxx
HERO : Not my pp, when the races are update or anythings els
HERO : And thats not incl. today right?
Henrik: The races are updated once every day. Around 3-5 in the morning
Henrik: Yes, that's correct
HERO : :S
HERO : Why do you answer what i'm not asking for?
HERO : But
Henrik: But you can check this yourself on our VIP section how much you have raked.
HERO : Where?
Henrik: www.betsafe.com/poker/vip/
Henrik: you need to be logged in to do this.
HERO : Yes
HERO : but
Henrik: But here you will se how much you will get.
HERO : theres not my rake
HERO : WTF
HERO : i ask how much i've raked not what my cash back is
Henrik: Why do you want to know about the rake?
Henrik: There you will see how much you will get back from our cashback
Henrik: What do you need the rake for?
Pokernet @ Har i nogensinde snakket med dem, eller skriver i det bare, fordi de har deres 100,- garanti?
Betsafe support WTF!!!
10-05-2009 19:57
#1|
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10-05-2009 20:15
#2|
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Deres standard "hurtige" svar er at de har sendt spørgsmålet videre. Generelt ikke en support at råbe hurra for.
10-05-2009 20:17
#3|
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Razga @ Skal siges jeg havde et spørgsmål forleden, de blev nød til at sende videre, og fair nok, men det har INTET med det jeg spørger om her at gøre.
Tvært imod synes jeg det er skræmmende, at han svare i øst, når jeg spørger i vest.
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