God stil Full Tilt

Var lidt irreteret igår over deres breakdown, men at udsende en undskyldning samt at give et par gratis dollinger er sku alt andet lige god service!


Topic: Apology from Full Tilt

Dear Sir ,

As you may be aware, we suffered a system outage at 17:35 ET on Monday, March 12th that forced us to suspend game play on our site for several hours. We have now completed our reconciliation process, and we have made the following adjustments to your account:

If you were sitting at real money ring game at the time of the outage, any money you had at the table has been returned to your account.

If you were registered for, or were playing in a tournament that was voided during this period, your account has been restored in accordance with our tournament rules - www.fulltiltpoker.com/tourRules.php

In addition, and as our way of apologizing for the inconvenience this outage caused, we have credited your account with an extra $10.

If you have any questions regarding the status of your account, please contact us at [email protected]. Thank you for your understanding and we look forward to seeing you at the table.

Sincerely,

Full Tilt Poker

Alligevel sjovt, at pokersites konsekvent antager, at man er forstående overfor situationen, men god gestus.

Må sige at Full Tilt nok er det site med den bedste service. Hvor mange sites gør som Full Tilt i denne situation. Mit gæt: Ingen andre.

Gad vide hvordan Sbrugby eller Ivey har taget imod de der 10 $ i kompentation.

Mit gæt er Stars.. www.pokernet.dk/forum/show.asp?tid=127191

@hamdenlange

Kan være Gus er glad for at få lidt med den måde det køre for tiden =)